
Stop Losing Time to “No Results Found”
How many times have you entered a term in a search bar only to see “No results found”? You were 99% sure you spelled it right—but now you’re second-guessing yourself and losing valuable time you can’t afford to waste.
All it takes is one wrong letter to derail a search, and there are countless ways a small typo can happen. We’ve heard your feedback, and we understand the frustration. That’s why we’re taking action.
Introducing “Did You Mean” — the latest enhancement to the 1Search™ Plus feature in SUN Collision Repair Information. With this update, 1Search Plus becomes even more intuitive, delivering accurate results faster than ever—no matter how you spell it.
Here’s how it works: when a search term contains a typo or extra character, the new “Did You Mean” column instantly suggests the correct industry terms that best match your intent. No guessing. No retyping. No wasted time. Just click the right option and keep moving forward.
In the example above, the word “alternator” was entered with an extra character. Once the user clicks the search icon, the “Did You Mean” column displays all relevant, correctly spelled options—keeping your workflow on track.
This enhancement goes beyond the familiar “type-ahead” feature. It’s a smarter safety net—built specifically for the automotive repair industry—to ensure nothing slows you down.
Now, your search works the way you expect: it understands what you meant, not just what you typed. The result? Fewer delays, faster answers, and a more powerful 1Search Plus experience that helps drive shop productivity.
Every accurate search gets you closer to the right repair, and every minute saved adds up to faster cycle times, happier customers, and more revenue for your shop.
Experience “Did You Mean” in SUN Collision today — and see how smarter search can make all the difference. Call 877-840-1973 or book your free demo now!

Chris Bonneau is the Business Manager for the SUN Collision product line. He has been in the automotive repair and collision industry since 2006. Chris has served in several roles at Snap-on, including Regional Sales Manager for the Southeast United States and Supervisor of the Mitchell 1 SocialCRM Marketing Services. Chris is also an alumni of San Diego State University.
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