Welcome to the SUN Collision
Support & Training Center

This is where you can learn more about your SUN Collision software, schedule live training, request assistance from our professional product support teams, and more. Click below to get started.

  • Frequently Asked Questions

    What are the software requirements?

    High Speed Internet Connection • 1024×768 Resolution Monitor (minimum resolution highly recommended) • Latest version of the following Web Browsers:

    • Internet Explorer***
    • Firefox
    • Chrome

    ***Note: IE6 and IE7 are not compatible. With IE8, you will be required to install an SVG viewer. New features will only work with latest version of Internet Explorer.

    Ready for your personal product demonstration?

    If you have scheduled a product demonstration with a SUN team member, let’s get started! Select the appropriate team member from the drop-down list below and click submit. A new browser window will open and your demonstration will begin.

    • Schedule Demonstration

  • Support Contacts

    The Client Services teams are ready to serve and support our customers. To reach the correct team for assistance, call 877-840-1973 or select one of the options below:

    Customer Account Support
    For assistance with your SUN Collision account.

    Technical Support
    If your software is not working properly or you need installation or data update assistance.

    Product Content Support
    For help locating repair estimating information in SUN Collision.

    Support Hours (Pacific): Monday – Friday
    Product Content Support: 5:30 am – 4:30 pm
    Technical Support: 5:30 am – 4:30 pm
    Customer Service: 6 am – 4:30 pm